Geschäfts Präsentation

Leadership for the security industry

Establish a professional management structure with competent leaders in your company.

Training for security executives

It is often believed that further training to become a GSSK, specialist for protection and security or master for protection and security also qualifies you to lead a group. But this way of thinking is wrong.

Modern managers must meet three requirements.

  • professional competence

  • leadership skills

  • Social competence

In the usual IHK qualifications, only specialist skills are taught. The topic of leadership is dealt with rather marginally. Most of the time it is assumed that everyone involved is open to criticism and willing to learn and that they rate their superiors as more competent.

Nothing could be further from reality in the security industry.

Modern leadership in a diverse industry

The security industry is one of the most diverse industries there is. Migrants on German, men and women, old and young and people with different cultures and religions work together there. Some live their work as a personal calling. Others only work there because it is easy to get an income here. Do have highly professional educations. Others cannot even put the basics into practice.

This diversity can have advantages and disadvantages. Anyone who wants to become a manager in the security industry must therefore have a high level of social and intercultural skills and at the same time be able to communicate clearly.

High responsibility with low qualification

As a leader in the security industry, you take on responsibility for large financial values and the lives of people (sometimes thousands) at an early stage.

This responsibility does not go unnoticed.

If the basics of labor law and one's own competence to act have not become second nature, then this creates uncertainty among the superiors. Since one often does not want to show this insecurity, a subliminal fear of mistakes arises.

People who are afraid usually know two ways out. Fight and Fly - Fight or flee. This is not only the case with physical threats, but also with fear of failure (fear of making mistakes). The reaction to this is that the manager delays or refuses decisions (escape) or reacts aggressively with authoritarian behavior. Both usually lead to management errors and frustration in the workforce. 

Managers are then often accused of character deficiencies, which encourages them to be evasive.

In principle, character defects can never be ruled out 100%. But often the reason is simply a lack of leadership training. Even the most mature character with the highest level of expertise can fail as a leader if they don't know the craft. Because that is what leadership is. A craft. And a craft can be learned.

ISMT's multi-level approach

At ISMT, we have incorporated the following insights into our courses.

  1. It makes a difference whether you manage 10, 50 or 100 employees. Each level requires different approaches.

  2. Theory is the basis, but you become competent in practice

  3. There is no one right way. But there are many clearly wrong ways.

This resulted in our 3-stage training system.

Supervisor Level I (SV-I) - PostenleiterIn 

Supervisor Level II (SV-II) - GruppenführerIn / SchichtführerIn

Supervisor Level III (SV-III) - Objekt- oder EinsatzleiterIn

Supervisor Level III sind in der Regel verantwortlich für ein gesamtes Bewachungsobjekt oder für einen kompletten Einsatz.

 

Ihre Hauptaufgabe liegt bei der Trainings-, Urlaubs und Dienstplangestaltung, der Überwachung der Arbeitssicherheit, der korrekten Lohnabrechnung und dem Qualitätsmanagement. SV-III sind in der Regel in engem Kontakt mit dem Kunden und mit der eigenen Geschäftsführung. 

Sie führen den taktisch-administrativen und strategisch-operativen Teil eines Einsatzes.

Supervisor Level I are responsible for a gate, entrance or section of an object. The main focus is on the coordination of daily work and the appropriate use of personnel. SV-I are usually contacts for the customer on site, train newcomers at the post, pass on instructions from higher management levels, write notifications and reports and ensure that everything runs smoothly at their post. Usually 2 - 10 employees are managed.

Supervisor Level II sind verantwortlich für ein Team von 20 - 50 Sicherheitsmitarbeitern.

 

Ihre Hauptaufgabe liegt bei der Gestaltung des Tagesdienstplanes, der Überwachung der Diensttauglichkeit und der Qualität der Arbeitsleistung des eingesetzten Personals. Mängel bei der Arbeitsleistung müssen erkannt und abgestellt werden. Vorsätzliche Verfehlungen müssen dokumentiert und weitergeleitet werden.

Sie leiten die taktisch-operative Ebene eines Einsatzes.

Lernen in Theorie und Praxis

All courses consist of a theoretical part in which the basics are taught. These take place live online or as webinars.

At the end of the theoretical part there is a test. Anyone who passes this test with at least 70% of the points is qualified for the practical part.

The practical parts take place several times a year throughout Germany at fixed dates and deepen knowledge using role-playing games. 

Live Online Training

webinar training

Online
certification

practical training

certificate

The main topics

Each level of the course cuts across all topics in breadth. However, the specializations and focal points are each adapted to the corresponding challenges of everyday life.

Wachmann in Uniform

Level I

Senior Guard

  • body language

  • Lead as a role model

  • Anxiety and Stress Management

  • Legal basis

Businessman Talking On Walkie Talkie While Looking At CCTV Camera Footage On Multiple Comp

Level II

Team Leader

  • duty scheduling

  • appraisals

  • team building

  • quality management

Ein Referat halten

Level III

Operations Manager

  • Employment Law 

  • occupational safety

  • Strategic management

  • Critical thinking

  • counseling sessions

Procedure, duration, costs

Each course level consists of online lessons and subsequent self-study.

Approximately four weeks should be planned, during which lessons take place twice a week. 

The offer is intended for companies that want to train their entire leadership. Flat-rate prices can therefore not be given. These depend on previous knowledge, the size of the company and the number of employees to be trained.

For private individual payers, the prices are around €150 - €200 per online module. The prices of the presence phases depend on the venue and the current local pandemic regulations.

The face-to-face events can take place in:

  • Berlin

  • Darmstadt

  • Frankfurt a. M

  • Manheim

  • Stuttgart

  • Mainz

  • Dusseldorf

  • Bremen

  • Hamburg

  • Saarbrucken

  • Hanover

  • Leipzig

  • Magdeburg

  • Rome (I)

  • Vienna (A)

  • Graz (A)

and on request also at other locations or of course at  in your company. 

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inquiries and offers

Please contact us for an offer. In a free initial meeting, we will jointly determine the scope and location of the training.